Articles
About us
About us
Pumpkin Patch aims be the leading provider of quality childcare in the local area. Through the use of resources of a high standard and with highly qualified and motivated staff we strive to achieve our aims. Children are valued as individuals and are encouraged to learn through play and exploration in a stimulating environment ably supported by their adults.
All managers, deputy managers and all room leaders are qualified to NVQ Level 3 or equivalent or above and all other practitioners are either qualified or working towards their qualification. Staff are chosen not only for their qualifications but for their understanding of how children learn and their genuine love of caring for young children.
Pumpkin Patch operates a key carer system which enables parents to develop strong relationships with a specific carer for their child. Their key carer is responsible for any nappy changes, daily observations and completion of day sheets and regular feedback in the form of development records and at our regular parent evenings.
At our nurseries our cooks offer home-cooked meals to provide a balanced and nutritious diet. At pre school drinks and snacks are available with meal times an important part of the children’s day. Children are encouraged to self serve with child sized utensils and dishes and staff sit and chat about the food they are eating or about their day
Home from home
Home from home
At Pumpkin Patch we recognise the importance of providing an effective learning environment, both indoors and out that supports, nurtures and promotes each child’s individual skills and interests. One of our strengths is our small and homely environment where we make use of natural and everyday resources to encourage imaginative play and learning that develops many skills.
Please feel free to telephone or e mail for further information or to arrange a visit where your questions will be answered and you can explore the settings first hand.
We provide:
• part-time care
• full-time care
• shorter pre-school sessions for over 3’s
GDPR Privacy Policy
UK General Data Protection Regulation (GDPR) and Privacy Policy 2023
Pumpkin Patch aims to fulfill its obligations under GDPR to the fullest extent. This policy sets out our commitment and is implemented in respect of the collecting, processing, using, storing and sharing of personal data.
Data Protection Controller: Gill Church
Pumpkin Patch is registered with the ICO (Information Commissioners Office)
We have an asset register in place to record the different types of information and documentation that we hold. This is updated regularly. We also have a spreadsheet showing how information is processed, stored and shared.
Procedure
Pumpkin Patch is aware that data protection legislation applies equally to children and staff. We work to these principles:
- Data must be processed fairly, lawfully and in a transparent manner
- Data must only be obtained for specified and lawful purposes
- Data must be adequate, relevant and not excessive
- Data must be accurate and up to date
- Data must not be kept for longer than necessary
- Data must be kept securely
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at Pumpkin Patch 129 Albert Street, Fleet GU51 3RP fleet@pumpkinpatch.org.uk 01252 678623 if you wish to make a request.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you and includes:
- personal information (such as name, address, date of birth)
- characteristics (such as ethnicity, language, nationality, country of birth, early years pupil premium eligibility)
- attendance information (such as sessions attended, number if absences and reasons)
- observations and assessment information and tracking of progress
- medical information
- information on special educational needs and disabilities
- referrals to other relevant services
- safeguarding information
We also collect, hold and share some information on the children’s parents/ guardians:
- personal information (names, address, contact numbers and emails)
We use this data to:
- support their learning and development, to enable staff to plan suitable activities to extend their knowledge and skills
- ensure that all children are safe within our childcare provision
- monitor and report on their progress
- provide appropriate behavioural and emotional support as required
- access the quality of our services as a childcare provider
- comply with the law regarding data sharing
- meet the requirements of the Early Years Foundation Stage
- make Early Years Funding claims
The lawful basis on which we use this information:
We collect and use children’s information under the following lawful bases:
- Contract: the processing is necessary for a contract we have with you the parents/guardian of the child to provide childcare and the contract that we have with the local authority to provide funded childcare to eligible families
- Legal obligation: the processing is necessary for us to comply with the law (submitting data for the Early Years census)
Collecting Children’s Information
While the majority of children’s information you provide to us is mandatory, some of its provided to us on a voluntary basis. In order to comply with GDPR, we will inform you whether you are required to provide certain children’s information to us or if you have a choice in this.
Storing Children’s Data
We are required to hold children’s data for a reasonable period after children have left the provision (eg until after the next Ofsted inspection) as a requirement under the EYFS. The Limitation Act 1980 recommends that we retain data until the child reaches the age of 21 – or until the child reaches the age of 24 for child protection records.
Your data will be held securely and will only be accessible by staff who are authorised to do so.
Disaster Recovery
- The organisation backs up data regularly
- Backups are kept off site.
- Firewalls and virus checkers are kept up to date and running, and users are trained in virus avoidance and detection.
- Computers are protected from physical harm, theft or damage
Secure disposal of waste
All confidential material is shredded and disposed of securely.
The following procedures apply to any third parties that we are contracted with. We have contracts with the following organisations:
Famly
Hampshire County Council
We have documents from each contractor confirming their compliance with GDPR
We have agreed safe sharing of information
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Pumpkin Patch 129 Albert Street, Fleet GU51 3RP fleet@pumpkinpatch.org.uk 01252 678623.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Please also see our Confidentiality Policy
Cookie Policy
Cookie Policy
All websites use cookies and similar tools to improve performance and enhance your user experience. This policy explains how they do that.
What are cookies?
Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.
Cookies can serve many functions. For example, they can help a site to remember your username and preferences, analyse how well a website is performing, or allow a site to recommend content the owner believes will be relevant to you.
Certain cookies contain personal information – for example, if you click to “remember me” when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how you arrived at the website, or your general location.
What sort of cookies are there?
Generally, cookies perform up to four different functions:
1. Essential cookies
Some cookies are essential for the operation of a website. For example, some cookies allow the site to identify subscribers and ensure they can access the subscription only pages. If a subscriber opts to disable these cookies, the user will not be able to access all of the content that a subscription entitles them to.
2. Performance Cookies
Many sites utilise cookies to analyse how visitors behave and to monitor website performance. This allows them to provide a high quality experience by quickly identifying and fixing any issues that arise. For example, a site might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.
3. Functionality Cookies
These cookies to allow a site to remember your preferences. For example, cookies save you the trouble of typing in your username every time you access the site, and recall your customisation preferences, such as which regional edition of the website you want to see when you log in.
4. Third party cookies
Most companies use Google Analytics to help monitor website traffic. Google Analytics collects informationsuch as pages you visit on this site, the browser and operating system you use and time spent viewing pages. The purpose of this information is to help improve sites for future visitors.
Social plug-ins for Twitter and Facebook may also set or retrieve cookies on your machine, if you are logged in to these websites, or have previously downloaded cookies controlled by these sites.
Can a website user block cookies?
As we’ve explained above, cookies help you to get the most out of our website. However, if you do wish to disable our cookies then please follow the instructions provided by your browser help pages. Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly.
Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly
More Information
More detail on how businesses use cookies is available at www.allaboutcookies.org.
These are some of the Cookies that you will typically find (though not always) on your computer, and what they are for, while visiting this site:
| Cookie Name | Function | Type / Time Limit |
|---|---|---|
| __utma | Google Analytics (web traffic statistics) | Persistent. Expiry date shown |
| __utmb | Google Analytics (web traffic statistics) | Persistent. Expiry date shown |
| __utmc | Google Analytics (web traffic statistics) | Persistent. Expiry date shown |
| __utmz | Google Analytics (web traffic statistics) | Persistent. Expiry date shown |
| i.e. d5e58d498b4b15682d | Browser session cookie (may be 1 or more) | Session. Expires on shutdown |
| virtuemart | Required for operation of shopping section | Session. Expires on shutdown |
| xx_xxxxxxxx_tpl | Name varies – stores page layout preference | Persistent. Expiry date shown |
| _twitter_sess | Twitter module. Holds no personal data | Session. Expires on shutdown |
| Guest_id | Twitter module. Holds no personal data | Persistent. Expiry date shown |
| k | Twitter module. Holds no personal data | Persistent. Expiry date shown |
| orginal_referer | Twitter module. Holds no personal data | Session. Expires on shutdown |
| datr | Facebook user cookie | Persistent. Expiry date shown |
| a_user | Facebook user cookie | Persistent. Expiry date shown |
| a_xs | Facebook user cookie | Persistent. Expiry date shown |
We may update this Cookie Policy from time to time, so please check back here regularly.

